Americans have a difficult time navigating any language other than American-English. Just hearing different languages fills many Americans with anxiety and dread. Some of the more self-conscious even suffer a spot of embarrassment that they only know one language.
Read MoreRecent events in the United States involving customers and law enforcement harassing Spanish speakers are shameful. The incidents should make businesses aware of their own obligation to clarify the use of languages other than English on their premises and in their workplaces.
